Frequently Asked Questions.

How much do repairs cost?

A: High-speeds start at $59.00 to $99.00
Most styles
B: Slow-speeds, motors and attachments start at $65.00 to $125.00
* Pricing will vary according to special parts.
 
 
 
 
 
 
 
 
 
What causes turbine failure? 
 
 
 
      A: Daily autoclaving, grinding on hard surfaces, maintenance, quality parts and air pressure
           speed are all factors that play a part in turbine failure.  The handpiece repair company and
           dental office share equal responsiblities in making sure these factors are either followed 
           through and controlled 100% to ensure the best performance of the handpiece.
 
 
 
 
 
 
 
 
What causes bearing failure? 
 
 
      A: Bearings are the first  to wear out in a turbine.   Build up of debris, excessive air pressure,
           excessive temperatures during autoclaving, side load stress, bent burs are main causes for
           bearings to fail or wear faster.  

 

 

 

 

 How fast can I get my handpiece back?

A: Generally we need 24 to 48 hours to complete the repairs in-lab (this does not include shipping time).
* Estimates and special part orders will extend return time.

 

 

 

 

 

Do you guarantee your repair work?

A: We warranty all high-speed repairs for 3 to 4 months.
B: We warranty all low-speed motors and attachments for 6 months.

 

 

 

 

 

What form of payment do you accept?

A: We bill in a net 30 basis and we accept Visa, Mastercard and check payments.

 

 

 

 

 

Do you charge for estimates?

A: No. Our estimates are free of charge.

 

 

 

 

 

How do I send my handpieces to you?

A: Give us a call and we will fax over a UPS shipping label to you.
Fill out our form (click here) and download a UPS or USPS shipping label (click here).
Local area doctors in the Greater Los Angeles and Orange County areas can call us to schedule a local driver pick up.

 

 

 

 

 

Why does my bur shake constantly?

A:  A bent or warped bur, under sized bur .0626 or oversized bur .0630, deteriorated auto or manual chuck, bearings and o-rings, will cause unbalance of the turbine leading to vibration and shaking.  

 

 

 

 

How long should the turbine last?

A: A turbine should last anywhere from 3 to 12 months. Constant usage will shorten turbine life but consistent maintenance will ensure a longer lasting turbine. High Precison Dental utilizes the latest speed, sound and balancing technology to meet all manufacturer specifications in order to prolong turbine life.

 

 

 

 

 

How often should I lube my handpiece?

A: You should lube your handpiece before and after autoclaving.  Also, putting a couple of drops of lube into the chuck once a day will help its longevity.

 

 

 

 

 

What is a rebuilt turbine?

A: A rebuilt turbine involves the reusing of the current chuck and new components such as bearings and o-rings.